Your Management System Improved.
A quality management system is an integrated group of guidelines that documents processes, and procedures. The goal is to adhere to a series of quality policies with the underlying objective to improve quality. A QMS coordinates and directs activities to meet customer and regulatory requirements.The ISO 9001:2015 international standard describes requirements for quality management systems. The standard is not a QMS, but it does describe what it should include and provides guidance on how it is to be documented. The goal is every conforming organization addresses important quality issues - not necessarily the same, but in a similar format.
Quality management systems serve many purposes, including:
- Improving processes
- Lowering costs
- Facilitating and identifying training opportunities
- Engaging staff
- Reducing waste
- Setting direction