ISO Glossary of Terms

Search for glossary terms (regular expression allowed)


Term Main definition
World Standards Cooperation
Hits - 131
The process of establishing that audit results:
  1. meet defined requirements
  2. satisfy the intended purpose
Hits - 154
Traceability is the property of the result of a measurement or the value of a standard.  It can be related to stated references usually national or international standards through a consistent chain of comparisons with stated uncertainties
Hits - 132
technical expert
person who provides specific knowledge or expertise to the audit team

Note 1 to entry: Specific knowledge or expertise relates to the organization the activity process product service discipline to be audited or language or culture.

Note 2 to entry: A technical expert to the audit team (3.14) does not act as an auditor
Hits - 118
Individual or group of individuals with interests that may affect or be affected by an organization (from ISO 26000: 2010 definition 2.20).
Hits - 175
This is defined as a document prescribing the requirements with the product process or service has to which it must conform.
Hits - 131
effect of uncertainty

Note 1 to entry: An effect is a deviation from the expected – positive or negative.

Note 2 to entry: Uncertainty is the state even partial of deficiency of information related to understanding or knowledge of an event its consequence and likelihood.

Note 3 to entry: Risk is often characterized by reference to potential events and consequences or a combination of these.

Note 4 to entry: Risk is often expressed in terms of a combination of the consequences of an event (including changes in circumstances) and the associated likelihood of occurrence.
Hits - 219
need or expectation that is stated generally implied or obligatory

Note 1 to entry: “Generally implied” means that it is custom or common practice for the organization and interested parties that the need or expectation under consideration is implied.

Note 2 to entry: A specified requirement is one that is stated for example in documented information.
Hits - 253
Synonyms - requirements
This is an accredited organizations that issue ISO certifications.
Hits - 178
Re-Certification Audit
A Re-Certification Audit is a formal evaluation of a company’s management system to ensure full compliance is met to allow for an additional year (or two).
Hits - 154
process quality control
The component of the quality control procedure that is concerned with maintaining process variability within required limits
Hits - 118
set of interrelated or interacting activities that use inputs to deliver an intended result
Hits - 254
Documented steps or actions to accomplish something; an established way of doing things. It ensures a consistent and repetitive approach to actions.
Hits - 250
A definite and documented course procedure or method of action to guide and determine present and future decisions. ISO mandates a Quality Policy be developed and used as a basis for quality objectives.
Hits - 200
measurable result

Note 1 to entry: Performance can relate either to quantitative or qualitative findings.

Note 2 to entry: Performance can relate to the management of activities processes products services systems or organizations.
Hits - 171