The Standard (7.1.6 Organizational Knowledge)
- Determine the knowledge necessary - how much information is required
- How are standard processes consistently understood?
- Readily available
- How do staff access instructions? Can they find them?
- Verification of access for W.I. and Procedures
Auditor's Objective Evidence
- Work Instruction & procedures as determined necessary
- Verification of access
On your portal
- Provide both employee and supervisor access to the portal to the auditor
- Auditor can "see" what is available
- Auditor can review the work instructions (can access off site to reduce audit costs)