The Standard (10.2 Nonconformity And Corrective Action)

Auditor's Objective Evidence

  • Look for repeat nonconformances
  • Verify root cause really defines cause
  • Verify corrective action addresses root cause exactly
  • Small issue = small corrective action
  • Verify Corrective Actions closed timely
  • Verify the CA was completed

On your portal

  1. Use the built in CAPA system to identify and log N/C processes
  2. Show reports showing repeat N/Cs, timely resolutions