The Standard (8.5.3 Property Belonging To Customers/External Providers)

  • Shall identify verify protect and safeguard
  • Report any loss, damage, unsuitable to the customer or external provider and retain documented information on what has occurred

Auditor's Objective Evidence

  • Review logs

On your portal

  1. Document management system - Create the policy and procedure for handling external provider property
  2. Create short test on the policy and verify understanding
  3. Use the forms manager to log customer property and its disposition